YatraTrail values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any way. By accessing our website or using our services, you consent to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to enhance our services and ensure a seamless user experience. The types of information we may collect include:
A. Personal Information:
Name
Email Address
Contact Number
Postal Address
Payment Details (for booking purposes)
Identification Documents (if required for permits or regulatory compliance)
B. Non-Personal Information:
IP Address
Browser Type & Version
Device Information
Cookies and Tracking Technologies
Geographical Location
Website Usage Data (Pages Visited, Time Spent, Clicks, etc.)
We may collect this information when you register on our website, book a tour, subscribe to our newsletter, interact with us on social media, or contact our customer service.
2. How We Use Your Information
The information we collect is used to provide you with a personalized, safe, and efficient experience. Specifically, we use your data for:
Processing bookings and payments
Communicating important trip details, confirmations, and updates
Enhancing customer service and responding to inquiries
Improving our website, services, and offerings based on feedback
Sending promotional offers, newsletters, and travel-related content (with your consent)
Preventing fraudulent activities and ensuring security
Complying with legal obligations and regulatory requirements
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website performance. Cookies are small text files stored on your device that help us remember your preferences and enhance site functionality.
Types of Cookies We Use:
Essential Cookies: Required for website functionality
Performance Cookies: Help us analyze traffic and improve the site
Advertising Cookies: Used to display relevant ads based on browsing behavior
You can manage your cookie preferences through your browser settings.
4. How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure Socket Layer (SSL) encryption for data transmission
Firewalls and intrusion detection systems
Limited access to personal data for authorized personnel only
Regular security audits and compliance checks
Despite these efforts, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: Trusted partners who assist in providing services, such as payment processors, travel agencies, and customer support.
Legal Compliance: When required by law, court order, or government request.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.
With Your Consent: When you explicitly agree to share information with third parties.
6. Third-Party Links
Our website may contain links to third-party sites, such as travel partners and affiliates. We are not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies before sharing any personal information.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data:
Access & Correction: Request a copy of your personal data and correct inaccuracies.
Data Deletion: Request the deletion of your personal information (subject to legal retention policies).
Opt-Out: Unsubscribe from promotional emails or marketing communications.
Restrict Processing: Limit how we use your data under certain conditions.
To exercise your rights, contact us at [Insert Contact Email].
8. Retention of Data
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, your information is securely deleted or anonymized.
9. Updates to this Privacy Policy
YatraTrail reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Base Location: Kasol, Himachal Pradesh
Email: sales@yatratrail.com
Contact: 090 15129 739
By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting YatraTrail for your adventure travel needs!
